Privacy Policy for Cottonwood Air Conditioning & Heating

Effective Date: 04/20/2020

At Cottonwood Air Conditioning & Heating, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information when you interact with our website:

Personal Information: This includes your name, email address, phone number, and any other details you provide when contacting us or using our services.
Non-Personal Information: This includes data such as your IP address, browser type, device type, and website usage data, which helps us understand how visitors interact with our site.

2. How We Use Your Information

We use your information for various purposes, including:

To respond to inquiries or requests you make
To provide our services to you, such as scheduling appointments or processing payments
To improve our website and services based on user feedback and analytics
To send you promotional emails or other communications, but only if you have opted in to receive them

3. How We Protect Your Information

We implement appropriate physical, electronic, and procedural safeguards to protect your personal information. We use industry-standard encryption protocols for sensitive data transmissions and ensure that only authorized personnel have access to your information.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

To comply with legal obligations or protect our legal rights
To trusted third-party service providers who assist us in operating our business, such as payment processors or marketing partners (these third parties are required to maintain the confidentiality of your information)

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt-out of receiving promotional communications from us
Object to or restrict the processing of your personal information in certain circumstances

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Cottonwood Air Conditioning & Heating
https://cottonwoodairconditioningheating.site/